Terms & Conditions

Effective Date: July 24, 2025

Welcome to Obsova. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

We operates the website obsova.com, a Shopify-powered online store based in UAE specializing in problem-solving products for home, kitchen, office, travel, electronics, cell phone accessories, and healthcare.

2. Use of Website

  • You must be at least 18 years old to use this website.

  • You agree not to use the website for any unlawful purpose or in any way that may damage or impair the website or interfere with other users.

  • You agree to provide accurate and complete information when placing an order.

3. Product Information

  • We make every effort to provide accurate descriptions, images, and details of the product on the website.

  • However, product colors and specifications may vary slightly due to screen settings or supplier changes.

  • We reserve the right to modify product information without prior notice.

4. Ordering and Payment

  • All orders are subject to acceptance and availability.

  • We offer Cash on Delivery (COD).

  • Prices are listed in Dirham(AED) and include applicable taxes, which may change without prior notice.

  • We reserve the right to cancel any orders due to errors in pricing, product description, or availability.

5. Shipping and Delivery

  • We ship orders within UAE. Shipping costs and delivery times will be specified at checkout.

  • Delivery times are estimates and may vary due to unforeseen circumstances.

  • Obsova is not responsible for delays caused by courier services or customs procedures.

6. Returns and Refunds

  • We accept returns or exchanges for defective or incorrect products within 7 days of delivery.

  • To request a return, contact us at support@obsova.com or with your order details.

  • Products must be returned in their original condition and packaging.

  • Refunds will be processed after the returned product is received and inspected.

  • Shipping costs for returns may be borne by the customer unless the product is defective or inaccurately described.

7. Intellectual Property

  • All content on the website including logos, images, text, graphics, and designs are owned by Obsova or its licensors.

  • You may not use, reproduce, or distribute any content without our explicit written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, Obsova shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • Our total liability to you for any claims related to our products or services shall not exceed the purchase price you paid.

9. Privacy

  • Your personal data is governed by our Privacy Policy.

  • By using our website, you consent to the collection and use of information as described in the Privacy Policy.

10. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of UAE.

  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in UAE.

11. Changes to Terms and Conditions

  • We may update these Terms and Conditions from time to time.

  • Any changes will be posted on this page with an updated effective date.

  • Continued use of the website after changes constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:


By using Obsova’s website and purchasing products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.