Shipping Policy

Effective Date: July 24, 2025

Thank you for shopping with Obsova. Please read our shipping policy carefully to understand how your orders are processed and delivered.

Shipping Timeframe

  • We strive to process and ship your orders within 1 to 4 business days.

  • Delivery times may vary depending on your location and courier service.

  • Please note that unforeseen delays due to courier service issues or other factors may occur.

Order Tracking

  • Once your order is shipped, a tracking ID will be sent directly to you.

  • To receive your tracking ID, please provide a valid WhatsApp-enabled phone number during checkout.

  • Tracking updates allow you to monitor your order status in real-time for your convenience.

Payment Mode

  • Obsova accepts Cash on Delivery (COD) as the payment method.

  • Payment must be made in full at the time of delivery.

  • Please ensure someone is available at the shipping address to receive and pay for the order.

Shipping Areas

  • Currently, we ship orders within UAE only and working on other gulf countries.

  • Shipping costs, if any, will be displayed at checkout.

Additional Information

  • It is your responsibility to provide correct and complete shipping details.

  • Obsova is not responsible for delays or delivery failures caused by incorrect or incomplete address information.

  • If you have any questions or need assistance with your order, please contact us at support@obsova.com.