Privacy Policy

Privacy Policy for Obsova

Effective Date: July 24, 2025

We respects the privacy of our customers and is committed to protecting the personal information you share with us. This policy describes how we collect, use, and safeguard your information when you visit and make purchases from our Shopify-powered store, obsova.com, based in UAE.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, and payment details.

  • Order Information: Orders you place, items purchased, shipping and billing addresses.

  • Payment Details: Payment information given at checkout.

  • Technical Data: IP address, browser type, device information, referring URLs, and browsing patterns using cookies and analytics tools.

  • Communication Data: Emails, messages, or customer service communications.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver products and services.

  • Respond to your inquiries and provide customer support.

  • Improve our website, services, and user experience.

  • Send order updates, promotional offers, or newsletters (you may opt out at any time).

  • Prevent fraud and ensure website security.

3. Sharing Your Information

We may share your information in limited circumstances:

  • With Service Providers: Third parties who help process payments, ship orders, and operate our website (e.g., Shopify, courier services, payment processors).

  • Legal Requirements: If required by law, regulation, or government request.

  • Business Transfers: If Obsova is acquired or merges with another company, your information may be transferred as part of the transaction.

4. Cookies and Analytics

  • We use cookies to enhance your browsing experience, remember your preferences, and gather analytics on site usage.

  • You may manage or disable cookies through your browser settings.

  • Analytics providers collect aggregated, non-personal information to help us improve our services.

5. Data Security

  • We implement appropriate security measures to protect your personal data.

  • Sensitive payment information is handled securely through Shopify’s PCI-compliant environment.

  • Access to your data is restricted to authorized staff and vendors.

6. Retention of Data

  • We retain your information as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

As a customer, you have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request details on the information we hold about you.

To exercise these rights, contact us at the email address provided below.

8. Children’s Privacy

Obsova does not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us for removal.

9. International Data Transfers

As Obsova is based in UAE and uses global service providers (including Shopify), your data may be stored or processed internationally. We ensure adequate data protection standards in such cases.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

11. Contact Us

For questions about this Privacy Policy or your data, contact us at:

By using Obsova’s website and services, you consent to this Privacy Policy.